I recently received an email that I needed to update my online Social Security account. Is this legitimate or is it a scam? The Social Security Administration sent out a legitimate email last month to notify recipients that they are making changes to the way you access Social Security’s online services, including your personal “my Social Security” account. The changes will simplify your sign-in experience and align with federal authentication standards and ensure safe and secure access to your account and other online services. If you created an online “my Social Security” account before September 18, 2021, you will need to transition to a Login.gov account to continue to access your account. If you already have either a Login.gov or ID.me account, you do not have to take any action. “My Social Security” accounts allow both beneficiaries and those not yet receiving benefits to access services, such as requesting Social Security card replacements, estimating future benefits, checking on the status of benefit applications and managing current benefits. The online services aim to save time for both current and future beneficiaries, as well as for the Social Security Administration, which grapples with excessive wait times on its toll-free line. The average speed to answer those calls was approximately 36 minutes in the second quarter, according to the SSA. The agency’s goal is to bring the average wait time down to 12 minutes by the end of September 2025. Read More | 
